Customer-controlled corrections
Let authenticated customers update the contact fields and quantities you choose to make available.
Customer self-service, merchant controlled
Let customers fix orders before your team has to.
Eligible customers can update configured contact details or quantities after checkout. You set the editing window, available actions, and fulfillment protection—from Thank You through Shopify customer accounts.
No order caps14-day trialRuns inside Shopify admin
Order #1048
Editing open01
Everyday carry toteSand / One size
× 2Update contactChange quantityCheck deadlineReview changes
Fulfillment protectedHold active
One platform, the whole workflow
More completed fixes. Fewer support tickets.
Live eligibility checks
Recheck the editing deadline and current Shopify order state before each customer change.
Fulfillment protection
Keep eligible orders on an app-owned hold while the editing window remains open, when you enable this safeguard.
Shopify customer surfaces
Add clear entry points to Thank You and new customer accounts, with full editing behind Shopify customer authentication.
Committed activity
Review committed customer changes in the app before your team handles the order.
Merchant-owned rules
Choose the editing window and available actions, then turn customer editing on only when your policy is ready.
Simple launch pricing
One clear price. No order caps.
No per-order meter and no surprise overage ladder.
FromUS$29per month
Or US$290 yearly. Includes a 14-day trial.
Shopify-managed installation
Install from the Shopify App Store.
Installation and permissions begin on Shopify. Once installed, open Grounded Order Edits from the Apps section of your Shopify admin.